If you need help:

Do you need help? We are here to support you.

Please fill out the form here, and we will get in touch with you soon.

Just so you know, we’re only open during the day, Monday – Friday, and we can’t help in an emergency situation.

If you are sleeping rough tonight the council may be able to find you emergency accommodation.

Call the RBWM Duty Line (before 5pm): 01628 683803 or the emergency line (after 5pm): 01344 786543 to tell them you need help.

In an emergency:

• Dial 999 for ambulance, police and fire service
• If you are at risk of harming yourself, you can call the Samaritans on 116 123, or call 999

If you are concerned about someone rough sleeping:

If you are concerned about someone you have seen rough sleeping, please notify StreetLink, who will report to the council: https://www.streetlink.org.uk/

If you think that person is under 18, please contact the police directly.

You can also use the form here, to let us know information that you think might be helpful.